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Complimentary Standard Shipping*

Chortex USA Shipping Policy

For U.S. states: Free Standard Shipping*

Free Standard Shipping with any online purchase for U.S. states.

Orders typically arrive within 3-7 business days depending on your location.

* This offer does not apply to Outlet Items. If you have an Outlet Item in your cart as well as a regular priced item only the shipping charges for the Outlet item will be calculated and charged on your order.

For International Orders:

We currently do not accept any international orders.

Order Processing & Shipping Time Line

When do we process orders?

All orders are processed based on First Come First Serve basis and are usually surrendered to the carrier within 48 hours* of order placement and successful processing of the chosen payment method.

*Please note our team operates Monday to Friday excluding Federal & National Holidays. Orders submitted outside of operating hours will automatically be considered received as next business day.

How do we ship?

Parcel – Your shipment will arrive via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, a note will be left with directions on how to receive your order.

Additional information

Chortex USA reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.

Gift cards – Orders containing Gift Cards will be delivered electronicly.


This policy was last modified on 07.01.2018