Warning Cookies are used on this site to provide the best user experience. If you continue, we assume that you agree to receive cookies from this site. OK

Complimentary Shipping on All Orders

Chortex USA Shipping Policy

For U.S. states: Free Standard Shipping

Free Standard Shipping with any online purchase for U.S. states INCLUDING THE OUTLET STORE PURCHASES.

Orders typically arrive within 3-7 business days depending on your location.

For International Orders:

We currently do not accept any international orders.

Order Processing & Shipping Time Line

When do we process orders?

All orders are processed based on First Come First Serve basis and are usually surrendered to the carrier within 48 hours* of order placement and successful processing of the chosen payment method.

*Please note our team operates Monday to Friday excluding Federal & National Holidays. Orders submitted outside of operating hours will automatically be considered received as next business day.

How do we ship?

Parcel – Your shipment will arrive via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, a note will be left with directions on how to receive your order.

Additional information

Chortex USA reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.

Gift cards – Orders containing Gift Cards will be delivered electronicly.


This policy was last modified on 07.01.2018