Chortex USA Shipping Policy
For U.S. states: Free Standard Shipping
Free Standard Shipping with any online purchase for U.S. states INCLUDING THE OUTLET STORE PURCHASES.
Orders typically arrive within 3-7 business days depending on your location.
For International Orders:
We currently do not accept any international orders.
Order Processing & Shipping Time Line
When do we process orders?
All orders are processed based on First Come First Serve basis and are usually surrendered to the carrier within 48 hours* of order placement and successful processing of the chosen payment method.
*Please note our team operates Monday to Friday excluding Federal & National Holidays. Orders submitted outside of operating hours will automatically be considered received as next business day.
How do we ship?
Parcel – Your shipment will arrive via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, a note will be left with directions on how to receive your order.
Chortex USA reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.
Gift cards – Orders containing Gift Cards will be delivered electronicly.
This policy was last modified on 07.01.2018